Refund Policy

Last Updated: January 2026

At TurnitinAIPro, we are committed to delivering 100% official Turnitin AI and plagiarism reports. We stand behind the quality of our service with a clear and fair refund policy.

Our Money-Back Guarantee

We offer a full refund if:

• We fail to deliver your Turnitin report within the agreed timeframe
• The report delivered is not an official Turnitin report
• We are unable to process your document for any technical reason
• You send a valid file and we fail to complete the check

How to Request a Refund

To request a refund, simply message us on WhatsApp at +8801630082735 with your order details. We process refund requests within 24 hours.

Non-Refundable Situations

Refunds will not be issued in the following cases:

• The report was successfully delivered and matches what was ordered
• You submitted an invalid file format (not .docx or .pdf)
• The document was under 400 words or over 28,000 words
• You changed your mind after the report was delivered
• The similarity or AI percentage was higher than expected (we report accurately, not favourably)

Report Authenticity

Every report we deliver is 100% official and generated through a legitimate institutional Turnitin account. We provide a WhatsApp screen recording as proof of authenticity with every order.

Privacy Guarantee

Your document is never stored or added to Turnitin’s repository. All files are permanently deleted after delivery. Your privacy is fully protected.

Contact Us

For any questions about our refund policy or to request a refund, contact us on WhatsApp: +8801630082735 (Available 24/7)